PR Log (Press Release) –
Jan 14, 2010 – Acton Toyota of Littleton, which relocated to a new, state of the art dealership campus in October 2008, has been recognized by Toyota Motor Sales USA as one of its Top 50 Toyota dealerships for calendar year 2009. Located in Littleton, Massachusetts, Acton Toyota of Littleton provides outstanding representation for Toyota for customers in greater and metro-west Boston area, Nashua, Watertown, Woburn, Framingham, and Lexington.
“Achieving a Top 50 ranking in new Toyota sales is the result of hard work and a focus on providing an exceptional sales, service, and ownership experience for our customers,” comments Mike Hills, General Manager. Winner of Toyota’s President’s Award for 18 consecutive years, the dealership is focused on superior service as well as volume sales.
Acton Toyota of Littleton also finished the year as the 5th largest Toyota dealership in Toyota’s Boston Region which encompasses nearly all of New England. Additionally the Littleton, Massachusetts dealership was the largest retailer of hybrid Toyota Prius in the Boston Region, achieving the #1 ranking in retail sales crown for the second year in a row. In fact, with more than 400 Prius retailed for 2009 the dealership averaged more than one Prius sale per day throughout the year.
While the dealership enjoys the impressive sales performance achievements, Acton Toyota and its employees pride themselves most on the recognition they have earned in customer satisfaction ratings tallied by Toyota Motor Sales USA. Proving that high volume sales do not have to come at the expense of a quality sales and ownership experience, the Littleton Toyota dealer achieved an almost unheard of 99.19 “Would Recommend” rating in the latest Sales Satisfaction Index published by Toyota. This rating is based on actual customer surveys conducted by Toyota during calendar year 2009.
“We have been very fortunate to have the large majority of our business come by way of referrals and repeat customers,” notes Craig Belowski, General Sales Manager at Acton Toyota. Belowski adds, “We understand and appreciate that in order for this to continue, we must ensure complete customer satisfaction is always our number one priority. While we are thoroughly pleased with the sales performance accomplishments, our top goal each and every year is Toyota’s President Award.” This prestigious award from Toyota requires exceptional customer service in all three dealership facilities: sales, service, and parts.
Acton Toyota of Littleton looks forward to 2010 with hopes of even greater sales performance numbers and records. However, the Boston, MA area dealership will not let its desire to reach them overshadow what has always been most important at Acton Toyota of Littleton. Superior customer service and satisfaction are paramount to Acton Toyota.
About Acton Toyota:
Located in Littleton, Massachusetts, Acton Toyota has won Toyota's President's Award for 18 consecutive years, and Toyota Sales, Service & Parts Excellence Awards. Additionally, the dealership is #35 in Ward's e-Dealer 100 ranking of leading retailers of vehicles on the Internet.
Toyota Motor Sales, USA has recognized the Toyota dealership for achieving the #1 rank for Prius sales and #1 retailer of Toyota Certified Used Vehicles in the Boston Region.
DealerRater.com has named Acton Toyota of Littleton its 2009 DealerRater.com Dealer of the Year.
http://www.toyotabostoncars.com
For more information:
Justin Brun
eCommerce Manager
Acton Toyota of Littleton
221 Great Road
Littleton, MA 01460
978.431.5852
e: justin.brun@actontoyota.com
http://www.actontoyota.com
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