PR Log (Press Release) –
Jan 20, 2010 – PriceGrabber.co.uk announced that Misco has been honoured with a silver award for excellent customer service. Misco has been a merchant on the PriceGrabber.co.uk price comparison web site since March 2004. PriceGrabber.co.uk introduced the award scheme in July 2008, during which time Misco has received two bronze awards, in recognition of the service they offer to customers shopping through the popular Web site.
“In recognition for receiving over 3000 reviews in Q3 with a positive star rating, I’m pleased to announce Misco has been accredited with PriceGrabber’s 3k Silver Merchant Award. This is a fabulous achievement as no other merchant on PriceGrabber.co.uk can boast a Silver award. It also demonstrates the importance and dedication Misco attributes to customer service,” said Caroline Ménin, Senior Account Manager at PriceGrabber.co.uk.
“We have worked extremely hard to put policies in place that ensure our customers receive an exceptional online shopping experience. We provide a wide range of communications methods, such as phone, e-mail, Web-based inquiry forms, in addition to a call back option. We regularly monitor our phone and e-mail activity rates to ensure we have enough resources to meet our customer needs at all times. We are delighted and honored to receive this prestigious award in recognition of our commitment to our customers,” commented Sandy Price, UK General Manager at Misco.
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